Terms & Conditions

Last updated: September 2, 2025

Welcome to PROPGM Store (the "Website"). By accessing and using this Website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our Website.

1. General Terms

Agreement: These Terms & Conditions constitute a legally binding agreement between you and PROPGM Store.
Eligibility: By placing an order through the Website, you warrant that you are at least 18 years old or are accessing the Website under the supervision of a parent or guardian.
Changes: We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new terms.

2. Products & Services

Product Information: We strive to ensure that all product descriptions, pricing, and images are accurate. However, we do not warrant that product descriptions or other content on the Website are complete, reliable, current, or error-free.
Pricing: All prices listed are in USD and are subject to change without notice. The final price for an order, including shipping fees and taxes, will be shown at checkout.
Availability: All products are subject to availability. If an item you ordered is out of stock, we will notify you and provide a full refund or an alternative solution.

3. Orders & Payment

Order Acceptance: Your order is an offer to buy the product(s) from us. We will send you an email confirming receipt of your order, but this does not signify our acceptance of your order. Order acceptance is completed when we dispatch the product(s) to you.
Payment: We accept PayPal. You agree to provide accurate and complete payment information.

4. Shipping & Delivery

Shipping Costs: Shipping costs are calculated based on your location and the weight/dimensions of your order.
Delivery Times: Estimated delivery times are provided for your reference. These are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
Risk of Loss: The risk of loss and title for all products purchased from the Website pass to you upon our delivery to the shipping carrier.

5. Returns & Refunds

Return Policy: We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Process: To initiate a return, please contact us at [email protected] with your order number. We will provide you with instructions on how to return the product.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Exclusions: Some items may be non-returnable. This includes 3D printed items.

6. Intellectual Property

Copyright: All content on this Website, including text, graphics, logos, images, and software, is the property of PROPGM Store or its content suppliers and is protected by international copyright laws.
Trademarks: The trademarks, service marks, and trade names used on the Website are the property of PROPGM Store or their respective owners. You may not use these without our prior written permission.

7. Limitation of Liability

In no event shall PROPGM Store, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the products purchased.

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of China. You agree that any legal action or proceeding related to your use of the Website will be brought exclusively in the courts located in Shenzhen, China.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at [email protected].